Frequently Asked Questions
The links below will take you to FAQs related to specific topics. If you have a question that is not answered in the FAQs, contact the convention registrar, Nicole Peshia, at firstname.lastname@example.org.
CONVENTION ORGANIZATION & COSTS
What is the new organization for this convention?
This year we are trying a few organizational changes to provide members greater flexibility. Key among them is that airfare is on your own, and all delegates will book and pay for their hotel rooms separately from registration. Hotel and flights are not included in the registration package.
Our core conventions have typically lasted five nights, five days. This year the core convention encompasses three nights and two days, during which you’ll find all our usual elements, such as the business meeting, professional development sessions, Marketplace, Awards Lunch, 60th Anniversary Gala, and Chapter/Council meetings. All tours take place after the core meeting and are sold a la carte — gently priced to cover only transportation and meal costs not covered by our hosts.
When is the convention?
The core convention starts Sunday, October 4 at 5:00 p.m. and concludes Wednesday October 7 at 9 a.m.
Optional half-day tours take place the morning and afternoon of Wednesday October 7; optional full-day tours take place Thursday, October 8. An optional dine- and entertain-around event, “A Night on the Strip” is scheduled for Wednesday, October 7, and an optional closing night event takes place Thursday, October 8 (there is no extra charge for this closing night event).
Pre-tours of varying lengths end at the Downtown Grand on Sunday, October 4 at 4:00 p.m. Post-tours start from the Downtown Grand on the morning of Friday, October 9.
What is included in the convention package?
Delegates (including registered spouses) receive transportation to and from McCarran Airport, all meals (Sunday evening through Tuesday evening), all professional development sessions, Marketplace, Awards Lunch, 60th Anniversary Gala, Chapter/Council meetings, opening reception on Sunday and the closing night event on Thursday. The “Night on the Strip” on Wednesday evening is priced separately.
What is NOT included in the convention package?
Flights, hotel accommodations, half- and full-day tours, pre/post tours and meals (except as noted) Wednesday-Friday, October 7-9, and Wednesday’s Night on the Strip. All personal costs as described under Terms and Conditions, including minibar, are not included.
What Are the Costs?
On/Before 12:00 midnight EDT, Monday, August 3, 2015:
- Active $225
- Associate $385
- Alumni $445
- Spouse $485
After 12:00 midnight EDT, August 3, 2015, prices will increase by $150 per delegate. Absolutely no refunds after September 1, 2015.
Night on the Strip:
- Active $15
- Associate $25
- Alumni, $30
- Spouse $30
Pre-, Post-, Half Day, and Full Day Tours before, during, and after the convention are priced separately. Please see“Tours“ for pricing.
All personal costs as described under “Terms and Conditions” are not included.
Gratuities for the Monday Night Dine Around and Wednesday Night on the Strip are not Included.
How do I register?
A link to register will be posted on the home page of this website on July 1. Detailed registration instructions will be included. You are encouraged to review the “How to Register” page before you start the registration process when it is available.
When is the registration period?
Registration for the Core Convention opens at 12 noon EDT on Wednesday, July 1, 2015, and runs through 12 midnight EDT on September 1, 2015.
Registration for Pre and Post Tours ends at 12:00 midnight EDT, Monday August 3, 2015
Half and Full Day Tours close at 12:00 midnight on August 10, 2015 EDT.
Early bird rate ends at 12:00 midnight EDT on Monday, August 3, 2015.
How can I pay?
You must pay by credit card at the time of registration.
How much are cancellation fees?
- Full Refund: A full refund will be granted for cancellations received on or before 12:00 midnight EDT, August 3, 2015 minus a $50 administrative fee.
- $150 Cancellation Fee: A $150 fee will be applied to cancellations received after 12:00 midnight EDT, August 3, 2015, and on or before September 1, 2015.
- No Refund: No refunds after September 1, 2015. All cancellations must be received by the SATW Convention Registrar, Nicole Peshia: email@example.com in writing.
- Exceptions: Exceptions will be made only for serious, documentable medical emergencies or death of an SATW member or someone in the SATW member’s immediate family (e.g., spouse, spouse equivalent, child, parent, sibling, grandchild, grandparent). In these instances, the member will receive a full refund minus applicable penalties. In the case of medical emergency, a note from the attending physician is required stating the member is unable to travel due to medical reasons. The approval of the refund exception must be made by the SATW President, or in his/her absence, the SATW Vice President. Any appeals by a member will be reviewed by the Executive Committee of the SATW Board of Directors, and a final decision will be issued within 60 days.
SATW strongly recommends that members purchase optional trip insurance for cancellation, interruption, illness, injury, and baggage loss or damage.
Is my registration transferable?
What if I need to change my registration after I’ve filled out my online registration form?
Please contact Nicole Peshia at firstname.lastname@example.org.
Can I bring a family member(s) to stay in the hotel room with me and not register them?
Yes. For this convention only, your spouse or other family members, or another registered delegate, are welcome to share your hotel room. However, as per SATW’s usual policy, only your designated spouse (or spousal equivalent) may register for the convention.
UNDER NO CIRCUMSTANCE will anyone not registered for the convention be allowed to participate in any core convention activities, in dine-around, day tours, or pre/post tours. This will be strictly enforced.
Can I pay a reduced fee to attend only a single day of the convention or a single event?
No. There is no mini-meeting format for this convention. To attend any single event, you must be fully registered for the entire convention.
Where is the convention hotel?
The Downtown Grand serves as the home of the convention. We have arranged an incredible rate of $49 per night (plus $18 “Grand Experience” daily fee) for 350 rooms when booked by Sept. 11, 2015. These rooms are available on a first-come, first-served basis. You are welcome to share your room with another delegate to save on expenses. Although you are not required to stay at the Downtown Grand, please be aware that SATW has a room guarantee to meet. For further information and hotel reservation, please see the hotel section on the website.
What does the “Grand Experience” daily fee include?
The $18 daily resort fee includes complimentary parking, free guest Wi Fi, complimentary bottled water upon arrival, “Grand Experience” welcome letter and coupons, complimentary coffee each morning, free local and toll free calls, access to the fitness room and outdoor pool (seasonal).
How Do I Get to Downtown Las Vegas?
McCarran International Airport (LAS) is the world’s eighth busiest airport (in frequency of takeoffs and landings), with nonstop service from all major cities, including most in Canada. All major airlines serve LAS, with almost half the passengers arriving on Southwest Airlines. For those who prefer to drive to Las Vegas, the Downtown Grand offers free parking to registered guests. Transportation will be provided between McCarran Airport and the Downtown Grand.
Is there a mini-meeting format during the core convention this year?
No. The a la carte convention that we are trying this year is, however, similar to a mini-convention as it is three nights and two days and includes the major events, such as the opening reception, marketplace, the business meeting, the awards luncheon, professional development, the dine around and even the 60th anniversary celebration.
Will there be a dine-around during this convention?
Dine-around will take place on Monday, Oct. 5. There will also be an optional Night on the Strip on Wednesday, Oct. 7.
What Are the Costs?
Full-Day Tours (Includes Lunch):
- Active $35
- Associate $50
- Alumni $60
- Spouse $60
Morning Half-Day Tours:
- Active $15
- Associate $25
- Alumni $30
- Spouse $30
Afternoon Half-Day Tours (includes lunch):
- Active $25
- Associate $35
- Alumni $40
- Spouse $40
Please note that Pre-, and Post-tours are priced individually.
Can I sign up for both a pre- and post-convention tour?
Yes, but requests for a second tour won’t be filled until after all registrants have received their first tour, after tour registration closes.
How soon will I know which pre or post tour I have been assigned?
Confirmations will go out the first week of August. Please DO NOT PURCHASE non-refundable airfare until your requested tours are confirmed. Also note that some pre-convention tours will START in a city other than Las Vegas; some post-convention tours will END in another city (see tour description).
Are there any special requirements to be able to participate in tours?
All tour participants must be prepared for a reasonable amount of walking. Some tours will require certain skill sets or fitness levels. DELEGATES ARE RESPONSIBLE FOR CAREFULLY READING tour descriptions and itineraries as they become available. It is a problem for all tour participants when members sign up for tours beyond their physical capacities. Don’t be the person who prevents others from getting their story because you have overextended yourself.
What is the appropriate dress code for tours?
By October, summer heat has started to ease in Las Vegas, but it’s still warm and dry. The average daytime high is 82 degrees (F); the nighttime low is 59 degrees (F). Precipitation in October is unusual. For day tours, comfortable walking shoes are a must, but otherwise casual attire is welcome. Refer to the tour descriptions for any additional recommendations. Some pre/post tours will experience significant weather variations from Las Vegas and/or will have specific gear requirements. Refer to the pre/post tour itineraries for details.
How long are the half- and full-day tours?
Half-day tours are 3 to 3½ hours in length. Full-day tours range from 6 to 10 hours—check itineraries for details.
What are the costs for Internet service?
There is free Wi-Fi at the Downtown Grand Hotel
Will special hotel rates be available for SATW members before and after the convention?
Yes, the Downtown Grand has graciously offered to extend preferred room rates, before and after the convention, subject to availability. Payment for all room nights is to be arranged directly with the hotel.
If I come late to the convention or leave early, can I get a discount?
No. Registration costs are based on the three nights and two days of core convention activities, regardless of when the delegate arrives or departs.
Why do we need sponsors?
Sponsors offset the cost of registration for our members. Only a limited number of sponsorships are sold and we encourage our members to support our sponsors.
Am I insured?
You are only insured if you purchase a travel insurance policy. These policies are available from many carriers. SATW strongly recommends that members purchase optional trip insurance covering cancellation, interruption, illness, injury, and baggage loss or damage.
How can I learn more about Las Vegas?
If you are interested in learning more about story ideas for Las Vegas, please visit the Welcome Section on our website.